Service is great so far. Initial discussion needs to be more clear on what is actually included in the package you sign-up to take. Otherwise, very good experience...friendly, courteous representative.
I have been with Dish on and off now for the past 16 years. I have never had any problems with the service, and the staff has always been friendly and helpful. My installer this time named George, was especially friendly and very very helpful. He took his time to make sure I fully understood and answered all my questions. He even gave me his personal cell number so that if I were to get frustrated, I could call him directly and wouldn't have to sit on hold. He was fantastic. But sorry ladies, married too.
So far so good! Set up info on phone was good and very thorough. As another customer noted when I asked about the 100 gift card promotion I was told I could only get $25. Not so sure this promotion is on the up and up and this may be something that should be looked into further for compliance . Our tech installer was awesome!! He was patient and explained everything to us. He made sure we had a walk through of the remote and even walked me through the sling app installation (be careful...I clicked it twice and it downloaded twice and used up 20percent of my usage allowance) I give installer 100+. Service is working great. Remote is not so user friendly and a list of channels would be helpful. So far a happy Dish customer!
I love Dish and the fact if I'm working I can record all my shows. I like all the kids channels for my son and the fact that Nick plays cartoons from my childhood like "Catdog" and all the greats. Thank you dish and I look forward to getting a soundbar.
I was satisfied with the service and timeliness of the installation. The technician was very polite and knowledgable. Also the person I talked to when calling and ordering was very thorough and knowledgeable. My only complaint thus far is that I feel we were led astray by the promise of a $100 VISA gift card. From the letter (advertisement) we received in the mail, it sounded like we would get a $100 VISA gift card just for signing up, but the email we received it sounds like we only get this if we get someone else to sign up!