The Key To A Successful Television Subscription Company? Customer Service.

Customer service and cable television have rarely been used together to form a positive sentence. However, a new study shows that customer service just might be the key to a successful television subscription company. Conversely, poor customer service seems to have a negative effect on subscriber retention rates. A new survey by Paywizard found that […]

Continue Reading...


Amazon Prime Video Doubles Viewing Hours

Amazon Prime continues to set the bar for subscription based shopping perks. The relatively cheap membership provides subscribers with exclusive sales, free two-day shipping and access to Amazon’s Prime video content. In the past, the free video content seemed like an afterthought–many Prime subscribers didn’t even realize that that was included in their membership! Times […]

Continue Reading...


Millennials and Video: Love To Watch It, Hate To Pay For It

The millennial generation has proven to be a troublesome one for the video content industry. That’s not because millennials are not consuming video content, quite the contrary–millennials love video content and consume it at a rapid rate. However, they hate paying for it. A recent study confirmed the fears of many industry professionals: most 18-to-34-year-olds […]

Continue Reading...


Epix Offers New App For TiVo-Powered Set-Tops

Epix and Atlanta Broadband have teamed together to offer a new OTT bridge to MVPD-distributed set tops. Epix will not offer it’s premium app services on TiVo-powered devices from Atlantic Broadband. The app integration will give Atlantic Broadband customers with a Epix subscription access to over 2,000 movies and original series like Berlin Station and […]

Continue Reading...


Congress Asked To Rescind FCC Broadband Privacy Framework

A host of small-government groups, including Americans for Tax Reform and Net Competition, are calling on Congress to destroy the Federal Communication Commission’s (FCC) broadband privacy framework. The framework was put in place in the waning days of the Wheeler led FCC and instituted a number of rules for internet service providers (ISPs) to follow. […]

Continue Reading...